According to industry surveys, the national average number of prints or copies between service calls ranges from 15,000 to 16,000. At Thermocopy/Centriworks, we always strive to be better than the average office technology business, so based on these figures, we set our goal at 17,500. Well, we exceeded our own goal by 2,760 prints! That means our customers benefit from (on average) 20,260 prints or copies between service calls — that’s 4,260 to 5,260 more pages of output than the national average!
So how to do we achieve this? From high-quality hardware to customer education, there are a lot of factors at our company that lead to this sort of excellence, but we think in this case, one of the key factors is our full-time, inhouse trainer and onsite training facility. More and better training helps our professionally-certified technicians provide superior service. Having our trainer and facility onsite helps keep our techs in the field longer (rather than having them come out of service for long periods of time and travel for training sessions).
Even though we’ve got the friendliest, smartest techs in the business—we want you to have long stretches between visits! So what’s your all-time record for number of prints (or time) between service calls?
New Canon color MFPs offer workflow solutions, security options, and exceptional image quality
The new Canon imageRUNNER ADVANCE imaging systems incorporate a new 8.4″ full color touch screen with intuitive graphics to manage customized workflow processes, cost & usage management tools, new document management sharing systems for collaborative capabilities with other MFPs and systems and comprehensive security and control options. True 1200 x 1200 dpi print resolution for brilliant, sharp images, compact internal finishing options and new eco-friendly technology are just a few of the new advancements that build on the award-winning imageRUNNER product line.
What do you need in your company’s workgroup information printing and document management solutions? Call us to learn more about these new solutions that are designed to address the ever-growing needs of advancing business communications between users and their MFPs in streamlining workflow and increasing productivity.
Watch for a series of articles to follow this announcement that will detail the new technology enhancements of the Canon imageRUNNER ADVANCE series. And stay tuned for the next announcement on the high speed models for high volume production printing solutions that will be available later this month.