Creating raving fans every day.
We are committed to providing our clients with a level of excellence that is unmatched by any of our competitors.
Creating raving fans every day.
We are committed to providing our clients with a level of excellence that is unmatched by any of our competitors.
At Centriworks, we are committed to providing our clients with a level of excellence in service and support that is unmatched by any of our competitors. We strive to make every client a Raving Fan.
Here you can see a sampling of the many messages we receive each week from our clients who have reached out to us with their feedback. We’d love to hear from you with any comments, suggestions, or questions you may have.
“They were right there on top of things making sure that they were handling that technical side of our business, so that I could handle this side of the business.“
Melinda Hughes
Russell’s Pest Control
“Their ownership when it comes to service is great. It’s a business that can handle large volumes while at the same time still having a small enough feel where I know who I’m talking to when I call. You feel like you are still important to the company.”
Albert Lowery
Pain Consultants of East Tennessee
“Since starting with Centriworks, it’s majorly improved. The workflow — things are just streamlined so much better now. We never run out of toner… Any issues that we have, they solve them so fast. The service is so fast!”
Taryn Jones
Clear Springs Baptist Church
Centriworks was able to come in and thoroughly assess our organization as a whole. Through this assessment, they were able to suggest and implement systems that effectively streamlined our daily workflow and processes, which enabled us to safely and efficiently manage our documents and information and inevitably saved us money. We would highly recommend Centriworks for all your technology needs.
Andrea Harris
Viskase
I would like to let you know how impressed I am with your Johnson City team. They have gone above and beyond to help me get our company up to speed with IT projects. We look forward to working with you all as we continue to grow our business.
Hagan McClellan
GreenTech Environmental
As a high volume business, we rely on our office equipment to work continuously and efficiently. We have purchased 5 printer/copiers from Centriworks and we are very pleased with the customer service they offer. Our area business manager is always timely in his responses. We appreciate that Centriworks ABM reaches out to us periodically to make sure we are getting the best service and rates. Overall great business!
Chelsea Powelson
The Pope Firm
Centriworks has been a valued Anderson County Chamber Community Partner for over 20 years supporting us through dependable products and service. This year Centriworks converted our outdated technology to their Managed IT Services. To say we have been pleased with the results is an understatement. Their professional staff walked with us through every step and continues to assist us in a very timely manner to be sure we are being the most productive we can be! The Centriworks team is also very involved in the Chamber supporting and sponsoring member events, our Ambassador program and the Chamber team. It has been a pleasure to work with Centriworks over the years and we look forward to many more.
Rick Meredith
President, Anderson County Chamber of Commerce
Centriworks has been our go-to provider for years for any technology-related services. The staff, support, and responsiveness that has been provided to us is something you will not find anywhere else. We would highly recommend Centriworks for any business technology needs.
Kent Stephens
AGA Insurance
Centriworks offered a solution to our printing needs that accomplished two major goals for us: #1—Consolidation and simplification across many users in our 200K+ square foot facility; #2—Ability to quickly and effectively source printing supplies and standardize how we print. We not only upgraded our printing process and simplified our printing management, we did this at a significant cost savings from our previous set up. Anyone with multiple printers/copiers across their organization would be smart to let Centriworks do an evaluation and proposal to improve their printing setup.
David Youngblood
Dalen Products
Centriworks was able to come in and immediately accommodate our needs as well as save us money. They have continuously surpassed our expectations through their support and response time. If we ever have any technology needs, Centriworks will be our first call and we recommend they be yours as well.
Chase Scott
Carriage Hill Insurance
Our organization has been working with Centriworks going on two years. During those two years we have established a very strong partnership, assisted by our ABM. From the very beginning, they’ve been able to answer any questions we have with the services and come on site if needed. We would definitely recommend Centriworks for any organization seeking quality copying and printing services.
Nieves Sosa
Mid-East Community Action Agency
I would like to commend our support contact for the job she has done. We had some issues to address and she got on them quickly and called me to see what I needed with copier supplies and service. She got me setup with the online ordering system and I receive an email from her on every order placed. She is a mold for customer service. It has been a pleasure doing business with your company through her. So a big Thank You!
Curtis Huskins
Milligan College
I just wanted to comment on the help that our support technician gave me regarding some programing with the printer. He was so very helpful and made sure that the outcome was exactly what I wanted. He researched what I needed and even emailed me the steps after we went through the set up together. I wish the support from all our vendors was as helpful. Thanks again!
Tammy Leopper
Anderson County EMS
The services provided have been absolutely wonderful. Our ABM is fantastic in responding to our needs. I would like to comment on how professional the technicians are that service our printers—they always go beyond the problem to service any other issues they may see. What a great group of people you are!
Jennifer Fee
Architectural Graphics, Inc
It has been a pleasure working with your company. The staff is so helpful and very knowledgeable. My thanks goes out to the whole team that got me set up with my new copier — I love it. Also, this is the first time my office has used an IT team to take care of us. Centriworks made this transition so easy for us with very little down time. A big thank you to everyone. I will recommend Centriworks to all my colleagues and friends. Thanks again!
Jackie Rogers
Unicoi County Insurance Agency
Hands down, Centriworks has earned our business. Your continued commitment to SERVICE is very valuable to us. I would not even entertain any other company. We look forward to many more years with Centriworks!
Lisa Cawood
Care Centers Management Consulting, Inc
Nationally recognized service excellence.
Net Promoter Score (NPS®) has become the world standard for measuring client satisfaction. A client’s response to this single question, “How likely are you to recommend us to a friend or colleague,” determines the score. Rather than blowing our own horn, we use an independent third-party (CEO Juice) that tracks our client satisfaction level and controls every step in an audited process. Nobody can change client response scores.
Centriworks is proud to be included in the top 10% of all dealers tracked in North America in our industry.
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