Overview - Centriworks

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We strive to make every customer a Raving Fan! Here are just a few of the comments we receive from our loyal, happy customers:

We adore our tech. He’s always very friendly, pleasant and professional! — Admiral Title, Inc.

I want to tell you how much I appreciate Jeff, Curtis and Jonathan… they went above and beyond with my IT. I can’t sing Centriworks praises enough. — Knoxville Law Enforcement Federal Credit Union

Our technician set the bar higher than 10… wish I had an option to give him 100! — Claiborne Medical Center

Our tech was extremely helpful and knowledgeable in setting up the network in our new office setting. Thanks! — Crook & Company

My Centriworks support tech spent over an hour with me on the phone… he was very patient and did not give up until my problem was completely resolved. He is AMAZING and you are lucky to have such a knowledgeable personable guy on your team! — Aspire Private Wealth Counsel

Our support was amazing. He got everything fixed and took the time to do it right. Our IT department was able to come behind him and apply the needed patches with ease. — Darla R. Kinser, CPA, LLC

I love the Centriworks plates on each printer telling the ID number and both phone numbers… genius! I wish every company was this user friendly! — Carson Newman University

You guys rock! — Corporate Services Consultants, LLC

Our tech was such a pleasure to work with. He fully listened to all of our concerns and promptly fixed the issues. He was FANTASTIC! — Realty Executive Associates, Inc.

Our tech is always on top of it when we need service… we absolutely love him! — Arnett, Draper & Hagood, LLC

Our tech is the ultimate professional… knowledgeable, kind, and arrives on time as promised! — ORNL Federal Credit Union

Our tech did an excellent job and kept me informed each step of the way. — Saddlebrook Properties, LLC

Great work! Your technicians are always professional and friendly. — East Tennessee Historical Society

Our technician is always very helpful and makes sure that the equipment is in good working condition and always asks if you have any questions. He explains things carefully. — Novinger, Ball & Zivi, P.C.

We have always had wonderful customer service from Centriworks. — East Tennessee Human Resource Agency, Inc. (ETHRA)

Our technician was fantastic. He had the problem resolved in just a few minutes. — AGA Insurance, Inc.

Always impressed with your organization! — Loudon County Chamber of Commerce, Inc.

Our tech did a great job and was very friendly. — Lenoir City Ford, Inc.

Amazing. Our technician made the troubleshooting process painless. He was patient, educated, and a real pleasure to work with. — Tennessee Truck Driving School

As always… top notch! — On the Lake Realty

Our tech was able to fix the issue in less than an hour and got the machine in full working order again. He is the definition of great customer service! — Blue Diamond Attachments, LLC

Our tech always exceeds our expectations. — Jefferson County Nursing Home

Our tech knew exactly what to do… and accomplished it quickly! — 4 Market Square

You guys are great… we appreciate all the help Centriworks gives us. — Aggregates USA LLC

Our tech always checks very thoroughly for any issues that we are having, no matter how small. He is really great to work with and does an outstanding job. — Anderson County Emergency Medical Services

Our technician arrived surprisingly fast to complete the repair. He got the equipment repaired, answered my questions, and had us good-to-go in no time! — Aramark Food Services at King University

Our tech is fantastic at his job. We really love him here… it would be nice if everyone had his kind personality and ready smile. — Craine Thompson & Jones PC

Our tech is truly exceptional. He quickly responds to our calls for service (same day) and is attentive and skilled in remedying the issues. We are lucky to have him as our field technician! — Bertelkamp Automation, Inc.

Our technician arrived just 20 minutes after I placed the call. Extremely fast service, and much appreciated! — Bethany Christian Service

Our tech was very prompt and professional. He was polite while he explained the problem and the solution. Centriworks is highly recommended! — Blackburn, Childers & Steagall, PLC

As usual, our tech was professional and pleasant… he’s an asset to Centriworks! — Blue Ridge Spring Water

Everyone at Centriworks is always very nice and easy to work with. Thank you! — Bob Johnson Insurance

Our support tech answered my questions and was willing to explain what steps he took. I have an IT background and was thankful to know how to troubleshoot if the issue arises again. — Boston Government Services, LLC

I always tell anyone that asks about business technology companies about Centriworks! — Boy Scouts of America Great Smoky Mountain Council

Everyone at Centriworks is always very helpful and knowledgeable when we need assistance with something. — Breeding Henry Bayson PC

Y’all always do a fantastic job and are super quick to fix issues and always communicate great! We appreciate Centriworks! — Bridgewater Balance & Hearing

Our tech fixed the problem… that’s great in my book! — Cardiology Associates of East Tennessee

Our Centriworks tech has always done an excellent job. All I have to do is call for service and they come right out. Very excellent service. — Clinchfield Federal Credit Union

Our tech is always nicely dressed, courteous, and easy to talk with. He called me saying he was on his way to our office… arrived in a timely manner, and resolved the issue quickly. I wish all of my vendors were as prompt and professional as Centriworks is. — Commercial Furniture Group

Our technician is always polite and fast-working. He explains what he’s going to do. — Community Health of East Tennessee, Inc.

Super tech and he explained everything he did. Fast response time! — ETSU Biomedical

MANAGED IT SERVICES

CYBERSECURITY

CONSULTING + SOFTWARE

PHONES + VoIP

COPIERS + PRINTERS

Already know what you want?

SUPPORT

eINFO

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MANAGED IT SERVICES

CONSULTING + SOFTWARE

COPIERS + PRINTERS

CYBERSECURITY

PHONES + VoIP

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COMPANY NEWS: Centriworks Recognized as East Tennessee’s Only 2019 Ricoh RFG Circle of Excellence Certified Dealership MORE

What happens when your technology lets you down?

Downtime is expensive. It can hurt credibility and take time away from essential business tasks. If your technology isn’t working, then you’re not working. Businesses need a support team to help keep technology (and business) on track. Learn more about Managed IT Services.

How will your business fare against a cyber attack?

How can you protect yourself from those suspicious phishing emails? How do you keep hackers out of your website? How can you protect your clients’ sensitive data? Your cybersecurity is only as strong as its weakest link. Ensure your IT infrastructure and data is safeguarded against threats, and also have the right policies and procedures established to respond to attacks. Learn more about Cybersecurity.

What’s your technology strategy?

Does your team spend countless hours looking for documents? How do you manage document versions, sharing and editing? Are your employees properly trained on the software they use every day? How do you monitor and manage access and costs across your printer fleet? What’s your business disaster recovery plan? Learn more about Consulting & Software.

Is your current phone system working for you and your team?

Do you have the power to communicate the way you want to — whether you’re at your desk or on the road? Are you able to monitor your call queue, transfer without interruption, and utilize high-quality video calling? Learn more about Business Phones & VoIP.

Doesn’t the right hardware for the job make all the difference?

You need tools and we can help. We have the right devices to improve the efficiency of your business right now and in the future. Centriworks-Thermocopy backs our technology with a level of service unparalleled in the industry. Centriworks-Thermocopy offers laser printers and copiers, multifunction devices, large format printers, production systems, scanners, phones, and more. Our hardware is backed by nationally recognized, award-winning service and support. Learn more about Hardware.