Can Hackers Really Access Your Network Through a Printer?
Yes, they can. The better question is whether your organization is doing enough to prevent it.
When businesses think about cybersecurity threats, printers and copiers rarely make the list. Most organizations focus on protecting laptops, servers, firewalls, and employee email accounts.
Meanwhile, the office printer quietly sits in the corner, connected to the same network as everything else: scanning documents, storing data, connecting to cloud applications, sending emails, and processing sensitive information all day long.
That is why cybercriminals have started paying closer attention to printers and multifunction devices.
Modern printers are network-connected endpoints with operating systems, storage drives, wireless connectivity, remote access features, and cloud integrations. In many cases, they are just as sophisticated as the computers your team uses every day. If they are not properly secured, printers can become an overlooked entry point into your business network.
According to Quocirca’s Global Print Security Landscape report, 67% of organizations experienced print-related data loss in a single year, a figure that continues to climb.
Why Printers Have Become a Cybersecurity Target
Most office printers today are multifunction devices, often referred to as MFPs. These machines can print, scan, copy, fax, store files, and connect directly to cloud platforms and business applications. To support those features, modern printers typically include embedded operating systems, internal hard drives or memory storage, Wi-Fi and Bluetooth connectivity, remote management capabilities, open network ports, user authentication systems, and email and directory integrations.
In other words, a business printer functions much more like a computer than traditional office equipment. The problem is that many businesses still treat them like an afterthought. A company may enforce strict password policies for employee laptops while leaving the printer running on factory-default admin credentials. IT teams may patch workstation software regularly, but overlook printer firmware for years. Cybercriminals look for exactly these kinds of weak points.
How Hackers Can Access a Network Through a Printer
There are several common ways printers can become vulnerable when not properly secured.
Default Passwords and Weak Authentication
One of the most widespread printer security problems is surprisingly basic: weak or unchanged passwords. Many printers still operate with default administrator credentials from the day they were installed. Attackers know this and routinely scan networks for exposed devices with easy-to-guess login information. Once inside, they may be able to change printer settings, capture print jobs, access stored documents, monitor network traffic, and move deeper into the broader network. Even organizations with strong cybersecurity practices elsewhere can overlook this simple vulnerability.
Outdated Firmware
Printer firmware works much like software on a computer. Manufacturers release updates to patch security vulnerabilities over time, but those updates are frequently ignored. An outdated printer may contain known weaknesses that hackers can exploit remotely, and some attacks specifically target devices running older firmware because the exploits are already well understood. This creates unnecessary risk that many businesses do not realize exists until it is too late.
Open Network Ports
Printers communicate across networks using various ports and protocols. When those ports are left exposed or improperly configured, they can provide a direct pathway for attackers. In some cases, cybercriminals use printers to gain visibility into network activity, deploy malware, intercept sensitive information, or establish a persistent foothold inside the network. The printer itself may not even be the final target; it’s simply the easiest door to open.
Unsecured Cloud and Remote Printing
Cloud printing and remote printing have become standard in hybrid work environments, but they introduce new security risks when not properly managed. Without strong authentication and encryption, businesses may expose sensitive print jobs or create vulnerabilities in remote connections. Employees printing confidential documents from home networks or public Wi-Fi can unintentionally widen the organization’s attack surface.
What Information Is Stored Inside a Printer?
Many business owners and managers are surprised to learn how much data a printer can retain. Depending on the model and configuration, multifunction printers may temporarily or permanently store scanned documents, print job history, user credentials, address books, email information, network configuration data, and cached files.
That means a compromised printer could expose financial documents, HR records, healthcare information, contracts, legal files, and customer data. For businesses in regulated industries, this creates significant compliance concerns. Healthcare organizations handling patient records, law firms managing confidential case files, and financial institutions processing sensitive client data all need to consider how printer security fits into their broader cybersecurity strategy.
Why Printer Security Gets Overlooked
Printers are often purchased and deployed outside of core IT planning cycles. Over time, they become part of the office furniture; always there, rarely examined. This creates dangerous blind spots where businesses skip firmware updates, leave default settings unchanged, fail to monitor printer activity, skip network segmentation, and assume the device is secure because nothing has gone wrong yet.
Attackers specifically target unmanaged endpoints that organizations tend to overlook. A printer may not seem as valuable a target as a server, but it can still provide access to sensitive information and a path into internal systems.
A Real-World Example of How a Print Security Breach Can Happen
Imagine a mid-sized healthcare practice using an older multifunction printer connected to its internal network. The printer has not received a firmware update in several years. The default admin credentials were never changed because staff rarely access the settings panel.
An attacker scans public-facing IP addresses and finds the device. Using known vulnerabilities tied to the outdated firmware, they gain remote access. From there, they may be able to view stored scan jobs containing patient records, move laterally across the network, and access other connected systems, all without the business realizing the printer was the original point of entry.
This is the kind of attack pattern that security researchers and IT professionals document regularly, and it illustrates exactly why printer security cannot be treated as separate from broader IT and cybersecurity planning.
How Businesses Can Strengthen Printer Security
The good news is that printer vulnerabilities are highly manageable with a proactive approach.
Change Default Credentials Immediately
Replace factory-default admin passwords with strong, unique credentials on every device. This single step takes minutes and immediately reduces your exposure. Your IT team or Managed Services provider can handle this across all devices at once and document the changes for future reference.
Keep Firmware Updated
Treat printer firmware updates with the same urgency as operating system patches. Set a recurring quarterly reminder to check for updates, or work with a provider who manages this automatically across your fleet. Unpatched firmware is one of the most common and preventable causes of printer-related breaches.
Implement Secure Print Release
Secure print release requires users to authenticate at the device, typically with a PIN, swipe card, or mobile credential, before documents print. This prevents sensitive paperwork from sitting unattended in output trays and creates an audit trail of who printed what and when, which is valuable for compliance in regulated industries.
Segment Printers on the Network
Network segmentation separates printers from critical business systems using VLANs or firewall rules. If a printer is compromised, segmentation makes it significantly harder for an attacker to move through the rest of your network. This is one of the most effective structural defenses available and is relatively straightforward for most IT teams to implement.
Monitor Printer Activity Like Any Other Endpoint
Printers should be actively monitored. That means reviewing access logs, watching for unusual data transfers, tracking configuration changes, and flagging unauthorized access attempts. Many modern print management platforms include monitoring dashboards that make this easy to maintain consistently.
Work With a Managed Services Provider
Most businesses do not have the internal bandwidth to manage print security on their own, alongside everything else. Partnering with a Managed Services Provider means printer security becomes part of your overall cybersecurity strategy rather than an afterthought. A good provider will handle firmware updates, device monitoring, access controls, and compliance considerations proactively, catching vulnerabilities before they become incidents rather than responding after the fact.
Don’t Let Your Printer Be the Weakest Link
Every connected device in your business environment creates potential risk. Printers are simply one of the most overlooked examples, and that oversight is increasingly costly as hybrid work, cloud printing, and mobile workflows expand the attack surface further.
Organizations that ignore printer security may unknowingly leave a gap in an otherwise strong cybersecurity posture. Those who take a proactive approach gain better visibility, stronger compliance, and significantly reduced risk across their entire network.
Your printer shouldn’t be the reason for a data breach. Talk to the Centriworks team today about building a security strategy that covers every device on your network.
Frequently Asked Questions About Printer Security
Can a printer be hacked even if nobody is actively using it?
Yes. A printer does not need to be in active use to be vulnerable. If it is connected to the network and exposed through unsecured ports, outdated firmware, or weak credentials, attackers can access it remotely at any time. Some malware is specifically designed to scan networks for connected devices that are easier to compromise than computers or servers. This is why continuous monitoring matters more than periodic check-ins.
Are wireless printers more vulnerable than wired printers?
Wireless printers can introduce additional risk if not properly configured. An unsecured Wi-Fi connection, weak encryption, or access through a public guest network can create opportunities for unauthorized users to connect to the device. Wireless printers are not automatically unsafe, but they do require strong passwords, secure network settings, and restricted access policies to be properly protected.
What is secure print release, and does my business need it?
Secure print release queues print jobs until the user authenticates at the device, typically with a PIN or access card. It prevents documents from sitting unattended in output trays and reduces the risk of confidential information being picked up by the wrong person. Any business handling sensitive client, financial, legal, or healthcare information should consider it a standard practice rather than an optional add-on.
How often should businesses conduct a printer security audit?
Most businesses should review printer security at least once or twice a year. Organizations in regulated industries such as healthcare, legal, or financial services may need more frequent assessments. A thorough audit should cover firmware version and update status, default credential changes, user access permissions, network port configurations, device access logs, secure print settings, and decommissioning of old or unused devices.
Microsoft Licensing for SMBs
Which Microsoft 365 Plan Is Right for You?
The license you choose directly affects what tools your team can use, how securely your data is protected, and how much you pay each month. Getting it wrong can mean paying for capabilities you don’t need, or worse, missing security features that leave you exposed.
Microsoft organizes its business plans into several tiers. Here is what each one is designed for:
Microsoft 365 Business Basic. This entry-level plan covers cloud apps such as Teams, Exchange, SharePoint, and OneDrive. You get web and mobile versions of the Office apps, but not the full desktop applications. It is a good fit for teams that primarily work in a browser or on mobile devices and do not need locally installed Word or Excel.
Microsoft 365 Business Standard. This is where most SMBs land. Standard includes everything in Basic, plus fully installed desktop apps (Word, Excel, PowerPoint, Outlook, and more), as well as tools like Microsoft Bookings and Teams webinar hosting. If your team spends significant time in Office applications, this plan is worth the step up.
Microsoft 365 Business Premium. Premium is the full package for SMBs. On top of everything in Standard, it adds advanced security features, including Microsoft Intune for device management, Microsoft Defender for Business, Azure Active Directory Premium, and information protection capabilities. For businesses in regulated industries or anyone who takes cybersecurity seriously, Premium is the smart choice.
Microsoft 365 Apps for Business. This plan focuses solely on the desktop and mobile Office applications, as well as OneDrive cloud storage. It doesn’t include Exchange email hosting. If you already have an email solution and just need the apps, this is a streamlined option.
Choosing the Right Plan for Your Business
There is no single right answer here. The best plan depends on how your team works, your industry, and where you want to be in a few years. That said, a few questions can help narrow it down quickly:
- Do your employees need full desktop Office apps, or is browser-based access sufficient?
- Are you handling sensitive customer data, financial records, or health information?
- How many devices does each employee use, and do you need a way to centrally manage them?
- Do you need advanced compliance tools or audit logging for regulatory reasons?
- Is your team primarily remote, hybrid, or in-office?
For most SMBs with 10 to 300 employees, Microsoft 365 Business Standard is a solid starting point. If you are in healthcare, finance, legal, or any field with strict data requirements, Business Premium is almost always worth the extra cost. The security features alone tend to pay for themselves compared to the cost of a single incident.
Licensing Best Practices for SMBs
Do a license audit at least once a year
Businesses grow, people leave, and roles change. It is surprisingly common to discover you are paying for licenses that no one is actively using. A quick audit can surface savings and ensure the right people have the right access.
Match licenses to roles, not to individuals
Not everyone needs the same plan. A receptionist who uses email and a shared calendar has different needs than an accountant who uses Excel all day. Mixing plan tiers strategically can reduce your per-seat costs without sacrificing productivity.
Enable multi-factor authentication from day one
This one is non-negotiable. MFA is included in every Microsoft 365 business plan, and it is one of the most effective defenses against unauthorized account access. Enabling it takes about 20 minutes and costs nothing extra.
Go deeper with our blog article: Understanding Microsoft Licensing for SMBs
Use Microsoft’s built-in security defaults
Microsoft has pre-configured a set of security policies called Security Defaults that cover the basics for organizations that have not yet implemented more tailored security controls. If you are on Business Basic or Standard and have not done a security review, turning on Security Defaults is a good starting point.
Plan for growth
Microsoft 365 licenses are billed per user per month, which makes scaling up straightforward. However, moving between plans can sometimes require data migration or reconfiguration. Think about where your business will be in two to three years before committing to a plan level.
How to Integrate Microsoft Licensing with Your Broader IT Strategy
It’s a common scenario. A team member leaves, their license gets reassigned to someone new, and no one stops to ask whether that license fits the new role. A department starts using a file-sharing tool without realizing that SharePoint was already available, and security features sit untouched because setting them up never quite made it to the top of the list.
It doesn’t all happen at once, but over time these small decisions add up in ways that affect your budget, your security, and how well your technology supports your team.
Centriworks Can Help
Need a partner to help navigate your Microsoft Licensing? Centriworks works with small and mid-sized businesses to evaluate their Microsoft environments, uncover opportunities, and build licensing strategies that fit how they operate. We have helped businesses reduce licensing costs, simplify their environments, and activate security features they were already paying for.
If you are unsure whether your Microsoft licensing aligns with your business goals, it may be time for a review. Call 865-524-1124 or contact us online.
Get technology that puts your productivity and security FIRST.
Contact us now.
Microsoft Azure Migration Services
Moving to the cloud sounds simple — until you’re actually doing it. If you’re running Microsoft 365 or considering Azure, you’ve likely asked yourself: “Are we doing this the right way?” Most businesses move fast and treat security as an afterthought. That’s exactly where hidden gaps appear — not because Azure or M365 isn’t secure, but because there was no clear plan from the start.
What the Migration Process Looks Like
A well-run Azure migration follows a structured process that minimizes risk and keeps your business running throughout the transition. The assessment stage often brings unexpected clarity. It gives you a clear picture of your current setup and the information you need to make smart decisions before anything moves. Here’s what to expect:
How Can Your Business Benefit from Azure?
No Capital Expense for Hardware Replacement
On-premises hardware has a limited lifespan. Azure replaces unpredictable capital purchases with a predictable model. Microsoft keeps infrastructure current, so you don’t have to.
Scale Resources as Needed
Unlike on-premises systems with fixed capacity, Azure lets you scale resources up or down based on actual need, with no hardware to procure and no waiting weeks for delivery.
Built-In Enterprise-Grade Security
Azure provides built-in enterprise-grade security with encryption, multi-factor authentication, threat detection, and access controls, beyond what most SMBs can manage internally.
Go deeper with our blog article: Everything You Need to Know About Azure Migration
Secure Access From Anywhere
Azure enables secure, reliable access from anywhere, supporting remote and hybrid teams without the need for VPN workarounds
Reliable Backup and Recovery
Azure’s built-in redundancy and backup features help minimize downtime and data loss, providing reliable business continuity for small businesses.
The Complete Guide to Azure Migration and Microsoft 365 Security
Most businesses move fast and treat security as an afterthought. That’s exactly where hidden gaps appear — not because Azure or M365 isn’t secure, but because there was no clear plan from the start.
That’s why we created The Complete Guide to Azure Migration and Microsoft 365 Security — a practical, no-fluff roadmap built specifically for East Tennessee businesses that want to migrate confidently and securely.
Centriworks Can Help
Need a partner to help navigate Azure & M365? Planning a move or unsure about your current setup? Contact our team — we’re always happy to help.
Call 865-524-1124 or contact us online.
Compliance:
Simplifying the Fundamentals & Strengthening Trust
A smart compliance process helps protect your customers, opens doors to new partners, and makes your business more resilient. Compliance is an ongoing commitment, and the businesses that treat it that way are the ones that avoid the headlines.
5 Basic Compliance Questions
How do I know if my business is already out of compliance?
Most businesses don’t realize they have gaps until something triggers a review, like a client request or insurance renewal. The clearest way to find out is through a formal IT or security assessment that reviews your systems, policies, and documentation against relevant standards.
Does compliance only apply if I store sensitive data like health or financial information?
No. Even basic customer data, such as names, email addresses, or payment details, can bring compliance requirements into play. Many regulations are based on how data is handled, not just how sensitive it seems.
Go deeper with our blog article: IT Compliance: What Every Business Owner Needs to Know
Is compliance a one-time certification or an ongoing process?
It is ongoing. Requirements evolve, systems change, and new risks emerge. Even if you pass an audit today, you still need to maintain and update your practices to stay compliant over time.
What is the first step if I’ve never looked into compliance before?
Start with a baseline assessment. This gives you a clear picture of where you stand, what standards apply to your business, and which areas need attention. From there, you can prioritize improvements without feeling overwhelmed.
How long does it take to become compliant?
It depends on your starting point. Businesses with organized systems and some controls in place may only need a few adjustments, while others may require several months to address gaps, implement policies, and document processes.
The Compliance Playbook
This playbook explores the key compliance requirements in five critical industries: healthcare, legal, finance, manufacturing, and education. You’ll see what each sector needs to comply with, practical ways to meet those requirements, and real examples of compliance in action.
It also shows how Centriworks can guide your business through the complexity with proven expertise and industry-recognized credentials.
Centriworks Can Help
Need a partner to help navigate compliance? Centriworks can guide your business through the complexity with proven expertise and industry-recognized credentials.
Call 865-524-1124 or contact us online.
Ricoh SD Series:
The Smarter Way to Scan, Process, and Save
Transform your document workflows with professional-grade scanning, AI-powered image correction, and unmatched versatility—all in one powerful device.
Want to see it in action?
Book a demo and experience how the Ricoh SD Series makes scanning simple—and measurably faster.
Call 865-524-1124 and ask for Phillip Graves!
Fujitsu Professional-Grade Scanner for high-speed batch scanning
AI Image Correction for perfect digital output every time
Handles mixed sizes and substrates: thick stock, thin paper, glossy sheets, carbonless forms
Built for heavy-volume environments where accuracy and speed matter
See Your Savings Instantly
Less fiddling. More doing.
How many hours do you lose each week scanning mixed originals—receipts, ID cards, envelopes, and delicate media—one by one? With the Ricoh SD Series MFDs, that hassle disappears.
Quick ROI Math:
Every 10 seconds saved per scan × 10,000 scans/month ≈ 28 hours back. At $30/hour, that’s ≈ $840/month, $10,000+ per year returned to your company. Bottom line: Fewer minutes at the device, more hours on work that matters.
Tailored for Your Industry’s Needs
Government
Challenges:
Managing permits, licenses, compliance forms, tax documents, and public records often involves mixed paper sizes and fragile originals. Manual filing slows service delivery and increases risk of lost or incomplete records.
Solution:
The SD Series scans multi-size, multi-substrate documents quickly and accurately, ensuring compliance and transparency.
Education
Challenges:
Schools handle student transcripts, enrollment forms, financial aid documents, and HR files daily. Paper-heavy processes lead to errors and wasted administrative hours.
Solution:
The SD Series processes mixed batches of forms and records with AI correction, reducing errors and freeing staff for student engagement.
Construction
Challenges:
Construction firms juggle vendor invoices, purchase orders, contracts, compliance documents, and blueprints. Delays in document handling slow approvals and impact cash flow.
Solution:
The SD Series scans large-format blueprints alongside invoices and contracts in one batch, ensuring speed and accuracy.
Legal & Title Services
Challenges:
Law firms and title companies manage contracts, deeds, closing documents, and compliance paperwork. Errors or missing pages can lead to costly delays and compliance risks.
Solution:
The SD Series ensures precise scanning of multi-page legal packets, maintaining integrity and security.
Hospitality
Challenges:
Restaurants and hospitality businesses process vendor invoices, payroll records, HR forms, and compliance documents. Manual entry wastes time and increases error risk.
Solution:
The SD Series automates scanning of mixed-size invoices and HR paperwork, streamlining operations and reducing costs.
Real Estate
Challenges:
Real estate firms handle contracts, disclosures, property records, and compliance forms for every transaction. Paper bottlenecks delay closings and frustrate clients.
Solution:
The SD Series digitizes contracts and property documents in mixed batches, accelerating deal flow and improving client satisfaction.
Why SD Series Outperforms Standard Copiers
High-Speed Batch Scanning
Engineered for continuous, multi-page workflows without jams or misfeeds.
Versatile Media Handling
Scans thick stock, thin paper, glossy sheets, carbonless forms, and irregular sizes.
AI-Powered Image Correction
Automatically adjusts skew, contrast, and clarity for perfect digital output.
Precision Feed Mechanism
Handles mixed-size batches in one run, reducing prep time and manual sorting.
Durability for Heavy Volume
Built for mission-critical environments where standard copiers fall short.
Want to see it in action?
Book a demo and experience how the Ricoh SD Series makes scanning simple—and measurably faster.
Call 865-524-1124 and ask for Phillip Graves!
Get technology that puts your productivity and security FIRST.
Contact us now.
More Solutions
ASSESSMENTS
MANAGED IT
SERVICES
ADVANCED
CYBERSECURITY
PROTECTION
CLOUD
SOLUTIONS
COPIERS +
PRINTERS
Questions?
If you have a question that isn’t answered here, check out our frequently asked questions page! Or call us at 865-524-1124. We love talking about technology and answering questions.
Ebooks
Check out these helpful, free guides to make the most of your business technology. Learn about Managed Cybersecurity, Managed IT, Password Security, and how a Unified Tech Approach can improve your productivity. Contact us with any questions you may have!
Our Password
Security Guide
What is a Unified
Tech Approach?
Ultimate Buyers Guide: Managed IT
What is Managed Cybersecurity?
Connect with us!
Connect with us!


