You may realize that a VoIP phone would be an excellent asset for your company, but you’re not sure how to choose the right one. Most of the time, you probably select equipment based on features like price, warranty, and company reputation. But there are a lot of other features you can consider when choosing the perfect VoIP phone to suit your specific needs.

Who is the VoIP phone for?

Once you know who will be using the VoIP phone, you can consider the factors that are most important for consideration, such as appearance, functionality, and portability. Not only that, but the people using the phones might be more tech-savvy. Here are some tips for choosing the right VoIP phone for your team.

The receptionist probably spends more time on the phone than anyone else, greeting new callers and redirecting communication. He or she is going to need a VoIP phone that has an expandable attendant console and can handle many lines at once without dropping calls.

An executive will spend a great deal of time on the phone, too, not just in regular calls but in multi-party conference calls and three-way calls. Additionally, you want your executives’ phones to look good, so you should pick a VoIP phone that has a large screen size, a good speakerphone, and an attractive appearance.

Managers will also need the ability to handle several calls at once, as they will be organizing several people and projects at the same time. Multi-line support and programmable keys are essential, and a full-duplex speakerphone will allow the manager to send and receive voice communications simultaneously.

Even regular associates will benefit significantly from multi-line support, call transfer abilities, and conference calling features. There are often times when they need to handle multiple parties at once.

Those working in the warehouse will benefit from a lower end VoIP phone that can be moved around as needed. There are Wi-Fi and other options to ensure uninterrupted usage.

Depending on the situation, you might not need anything fancy for a kitchen or break room area. There usually aren’t as many needs, and one or two desktop or wall-mounted phones will ensure adequate coverage.

Do you have any questions, or would you like to talk about how VoIP phones could help your business? Call us at (865) 524-1124 today or fill out the form below and we’ll get in touch with you!


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